Refund policy

Return & Refund Policy

Due to the small-scale and handmade nature of these offerings, all sales are final.

That said, your experience truly matters. If something arrives damaged or doesn’t feel right, please reach out within 7 days of receiving your order. I’m committed to handling any issues with care and integrity, and I’ll do my best to make things right—whether that means a replacement, an exchange, or another thoughtful solution.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong order, please contact me within 7 days at kpeterson531@gmail.com with clear photos of the item and packaging. This helps me resolve the issue quickly and file an insurance claim if needed.

Custom & Commissioned Work

Please note that custom commissions and personalized items are not eligible for return or refund, as they are created specifically for you. However, if there’s a concern about your custom piece, I encourage you to reach out so we can talk through options together.

Need Help?

You’re always welcome to email kpeterson531@gmail.com with any questions or concerns about your order.

Thank you for supporting small-scale, intentional work.